Question 1 of 9 How long have you used our product / service? Less than a month 1-6 months 1-3 years Over 3 Years Never used

Question 2 of 9 How often do you use product / service? Once a week 2 to 3 times a month Once a month Less than once a month

Question 3 of 9 Overall, how satisfied were you with the product / service? Very Satisfied Satisfied Neutral Unsatisfied Very Unsatisfied N/A

Question 4 of 9 What aspect of the product / service were you most satisfied by? Quality Price Purchase Experience Installation or First Use Experience Usage Experience Customer Service Repeat Purchase Experience

Question 5 of 9 What do you like most about the product / service?

Question 6 of 9 What do you dislike about the product / service?

Question 7 of 9 Thinking of similar products / services offered by other companies, how would you compare the product / service offered by our company? Much Better Somewhat Better About the Same Somewhat Worse Much Worse

Question 8 of 9 Would you use our product / service in the future? Definitely Probably Not Sure Probably Not Definitely Not

Question 9 of 9 Would you recommend our product / service to colleagues or contacts within your industry? Definitely Probably Not Sure Probably Not Definitely Not